Your customers and clients choose your business for a reason. To maintain that relationship, it’s important to stay in touch and track their journey with your company. At DDI Software, we can integrate a customer portal technology system to complement your legacy systems.
Not only is our customer or client portal technology innovative and helpful, but it can give you greater agility in your sector. Reacting to change doesn’t have to be long and laborious with our Insight Client Portal.
Installed within your current systems, you will have access to several integral features that can help your relationships with your customers and allow for competent complaint handling. Within the customer portal technology, you will be able to track and handle complaints while maintaining transparency.
The experience of your customers with your team will enable you to be better prepared for the future. This can be accessed online where ever you are and on a variety of platforms. This will detail the journey your customer has been on and keeps you in contact with calls, complaints and queries at all times.
The instant transparency and real-time access that you will receive immediately with our Insight client portal technology can benefit your business. Find out how it can be implemented by contacting us today.
