Communication is incredibly important in any company, allowing you to keep abreast of changes in the quickest method possible. At DDI Software, we provide and install office phone systems for businesses to help streamline their processes.
Our CallCent software is a great addition to any business that uses telecoms regularly. As a software author that have developed software relating to debt collection and recovery, we understand that the sector requires constant customer management to work smoothly.
In combination with our Ascent customer management solution, CallCent works to provide a platform to record and stay in close contact with customer feedback through laptops, tablets and PCs.
Your proximity to important information will only become closer with our software. Improve your call quality by allowing CallCent to monitor exchanges between you and your customers. Adhere to ever-changing policy and stay agile to customer complaints and concerns.
Telecoms in any business are integral to keeping the system in good working shape. By using our product at DDI Software, you can improve productivity and, in turn, make your customers’ experience even better.
Since 2004, we’ve been providing solutions to problems in the legal, financial and insurance industries. See why we’re trusted for technology solutions with our software by contacting our team today.
